Wreath of the Day – Quality Control
We show many gorgeous wreaths, but they don’t always start out that way. Our process includes at least three points of quality control evaluation. Once a decorator finishes a wreath, the assignment desk checks it for accuracy of description (how well were the order instructions followed) and mechanical security (will those pine cones fall off during delivery.) The wreath next goes to the delivery area, where it is checked again. Periodically, the aesthetic police view the wreaths in daylight, to make sure they are up to standards. Yes, we are a charity, earning money for neighborhood street tree projects, but customers are still paying money for a product and we cannot disappoint. Here are two shots, “Before” and “After,” of a wreath which was sent back for editing.
