We have a system, and part of that system is quality control.  The front desk reads the print out of the order and makes sure the wreath and the wreath tag represent the same request.  Every now and then we have a glitch – customer wanted silver bow with red accents, and we see a red bow with silver accents.  If the wreath is as pretty as this one, we improvise and switch out the bow. Sometimes we exchange tags, substituting one that actually matches the wreath.  We hope all our supporters get what they order.