Click on to https://polly-hill-arboretum.square.site/, add plants to your cart, and submit your payment. Watch your email inbox! The Arboretum will contact you after your order is processed regarding your pickup date and time. Please do not call or email to arrange pickup – you will be contacted.
Once a PHA staff member has contacted you and set up a pickup window, come to the visitor center parking lot during. your designated time to pick up your order at the contactless delivery area. Clear signage in the parking lot will lead you to the pickup area. There are three numbered bays – you will have been assigned a number and your plants will be waiting for you in the corresponding bay with your name on them.
Customers MUST wear a mask and gloves during pickup. Please maintain social distance of at least 6 feet and absolutely do not touch others’ plants. If you see something in someone else’s bay that you’re interested in, please check the on-line shop.
Plants will not be delivered to your pickup bay early. Please refrain from gathering in the parking lot before your designated pickup time. Customers assume all responsibility for plant health once your order is delivered to the pickup area. We will require 48 hour notice to reschedule your pickup time. If you are late, PHA is not responsible for any wilt, theft, or other damage done to plants.
As always, PHA members will receive a 10% discount. Members may use code “STEWARTIA” to receive a discount. If you are unsure of your membership status, please email info@pollyhillarboretum.org with your name and mailing address to request confirmation PRIOR TO placing your order. We cannot apply a discount after your order has been placed. If you would like to renew or purchase a membership along with your plants, you may select “Membership” from the products listed in the online store.
If for some reason we cannot fulfill part of your order, we will issue a refund for that portion. We will not make automatic substitutions. All sales are final.
Polly Hill Arboretum thanks you for your support during this unprecedented time.
